Sales & Negotiating
Selling Breakthroughs
Keep your customers satisfied to create lasting relationships
The secret to making a successful sale is knowing what, why, how and when your audience wants to buy. Learn the processes and stages of both buyer and seller simultaneously to understand how to apply sales skills and behaviors that accurately match the buyer's state and motivations. Understand how to use your expertise confidently to positively influence outcomes and meet both the buyer's and your own requirements. A sale isn't over until your client knows that the solution to their business problem is you and your product or service.
Behavioral Selling Skills
Building Customer Relationships with Behavioral Styles
The Challenge: Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and sell to them on their wavelength! If you are not selling behaviorally, you are only 25-50% effective.
Negotiating Breakthroughs
Make all negotiations more satisfying and successful
Through mutually successful negotiations, you can create lasting partnerships and measurable improvements. Use our negotiation-planning techniques to prepare strategies and tactics to achieve desired outcomes. Once you learn how to transform potential combatants into lasting partners, you will significantly increase your confidence when entering into any negotiation situation.
Telephone Sales
Telephone Sales Training
Significantly contribute to your company's Customer Relationship Management (CRM) process
Learn how to make outbound sales calls more effective while building strong customer relationships for your company. Ensure that inside sales people at your small- or medium-size business proactively plan, manage, and implement phone-sales campaigns that generate revenue and a create lasting, positive impression on your customers.
Gain the skills to confidently demonstrate your product and service knowledge, enabling you to sell on value versus price. Learn how to proactively service your customer base, complete transactions that satisfy both your customer and your company, and handle resistance with aplomb, while nurturing relationships for repeat business.
Key Account Management
Create significant and interdependent supplier-customer partnerships
Gain an in-depth understanding of the complexities of servicing "key account" customers. Learn strategic and tactical skills and processes to effectively identify and anticipate their requirements. Become skilled at strategically managing key accounts, gaining supporters for your initiatives and influencing decision-makers, and ultimately evolving a customer/supplier relationships into a preferred sales or partnerships.
Territory Management & Prospecting
Become an indispensable intermediary between your company and customers
Achieve optimal results from a portfolio of customers. Learn proven processes and skills to analyze, classify, and allocate appropriate time and resources to help you plan call cycles, account development and prospecting activities. In addition, gain in-depth knowledge in account management, planning, profiling, territory analysis, prospecting and influencing.
Maximize customer relationships by taking personal responsibility for territory planning and activities. Increase selling opportunities by scheduling prospecting tasks, call frequency and call objectives.
Presentation Breakthroughs
Learn to deliver a powerful presentation with confidence and persuasion so participants are motivated to learn, change, and take action.
In this 3-day highly interactive program, you will learn skills, strategies, and techniques that dramatically increase your effectiveness as a communicator and presenter in both face-to-face and in virtual environments.
Anyone who gives presentations to small groups or large audiences would benefit.Management meetings, sales presentation, emloyee presentation, briefings, conferences, public speaking engagements.
Sales Booster
Get your regular sales booster shot to achieve and maintain optimum sales performance!
Sales Booster… a program where bi-monthly, sales people tap in and receive their booster 'shot'. The core of this shot is a short, live, and interactive one-hour web-shop where our president long time sales person, sales trainer, and
sales coach, will focus on a key aspect of selling effectiveness. Pre web-shop materials will be sent to each member to support the learning, and a post web-shop component will be integrated to ensure application of the learning. The result is that sales people get “boosted” on an ongoing basis maximizing their effectiveness, and sales managers have peace of mind that their sales people are tapped into an ongoing learning system that supports their whole sales effort.
Staying Ahead of the Airplane
Get ready to embark on a transformative journey where you will unlock your effectiveness and gain the necessary skills to stay ahead of the curve in today's fast-paced business world.
Drawing inspiration from the aviation industry, our program is designed to equip you with essential tools and strategies for thriving in busy and distracting environments. As a participant, you will have the opportunity to learn from a soon to be IFR pilot and engage in communication, case studies, role-playing exercises, and stimulating group discussions.