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Orlyn Kostenuk President and Founder Phone: (403)304-7122 Email: orlynk@performancestrategies.ca A Bit About Me Orlyn is a partner in Performance Strategies. and founded the business in 1992. He has facilitated training programs for over 400 client organizations across Canada, the USA, Australia, and Mexico. Orlyn's dynamic style, sensitivity and unique sense of humour brings out the best in people. His work for enhancing organizational performance has been featured several times in both newspaper and television. Orlyn is community minded and is a strong supporter of the Chambers of Commerce, and Rotary International. He is married to Lori and they have four adult children, aged 22-27 Work Experience Let's Get Social

Communication/Information Management Priority Influencing How to build relationships for results Master the skills to positively affect the outcome of all communications. Acquire leadership skills by learning to clearly read each situation, ask the right questions, listen well, understand the issues at a deeper level, and communicate with confidence. Achieve your business and personal goals by honing your human interaction and leadership skills. Explore> Dynamic Communication - Conflict Management Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and tap in to their strengths. The foundation of this interactive workshop is the DISC Personal Profile. This self scoring, computer generated behavioral assessment is a road map to interpersonal communications Learning is augmented by role playing with team building, customer service and sales scenarios. You will be light years ahead of the competition with your new ability to understand others! Explore> Thinking Strategically Thinking Strategically - Unlock your company's full potential! Unlock the power of strategic thinking to drive your organization toward success. Our 2-day facilitator-guided process will help you define your company's mission, vision, values, and purpose. Through this strategic journey, you'll identify strategic goals and initiatives; it will ensure that your entire team is aligned with a clear and compelling direction, and you will gain insight into your team members' behavior styles for enhanced collaboration. Explore>

Workforce Management Never make another bad hire! Assessments provide clarity for job selection and benchmarking. Our TTISI Partnership - TTI Success Insights has perfected scientific behavioral research, and applies this research to workplace performance and motivation assessments and training. . Performance Strategies translates this scientific information into meaningful information about the strengths and learning opportunities within your organization, and the steps that your organization, and your people, should take to maximize success. What is the true cost of a bad hire? Never make another bad hire! Assessments provide clarity for job selection and benchmarking. The cumulative effect of hiring the wrong candidate can be staggering. Not only can it be a financial b urden, but it can affect many different levels of the business. If more business owners, hiring managers, and talent professionals truly understood the cost of a bad hire, there’s no doubt that more time, effort, and resources would be used upfront to be sure the right person is hired for the right job. Using resources such as job benchmarks , assessments and the expertise of talent management professionals (such as consultants and executive business coaches) can be the difference between success and failure. Explore> Benchmarking Basics: Everything You Need to Know With the job market more employee-focused than ever, it's important to make sure every hire and position is filled with a quality candidate. What is benchmarking? Benchmarking is the process of creating the profile of the ideal candidate for a position, and then measuring all candidates against that profile. It’s mo st commonly used in the interview process, but can also be used to measure an employee in their current role. Why should you benchmark? Enjoy higher employee engagement; avoid the cost of a bad hire; develop your talent pipeline Explore> Does Pre-Employment Screening Really Strengthen Your Workforce? How can you find the right fit for a role in the most efficient way? What is pre-employment screening? Pre-employment screening is the process of evaluating job candidates before hiring them. This process can include aptitude tests, skills testing, IQ tests, and behavioral assessments. What pre-employment screening is available? DISC (behaviors); 12 Driving Forces (motivators); Emotional Quotient (EQ or Emotional Intelligence); Competencies (DNA); Acumen Capacity Index (ACI) Explore>

Behavioral Selling Skills Building Customer Relationships with DISC Behavioral Styles The Challenge: Have you ever wondered why you just don’t “click” with some people? Chances are, their behavior style is different than yours. They look at life differently, they think differently, consider different things important and are motivated by different factors. You can either withdraw from these people and argue or ignore them, or learn to understand the way they are, accept them and sell to them on their wavelength! If you are not selling behaviorally, you are only 25-50% effective. The Opportunity: Trust, co-operation, understanding and acceptance are the key attitudes to strengthening your organization and making it more productive and competitive. Understanding your behavior style and the styles of those you communicate with, will go a long way towards building your team, improving customer service and assisting you in sales and negotiating. This material can have just as much impact on your personal life as well. The Learning: Participants in this workshop will learn how to: Identify their own behavioral style Capitalize on their strengths Increase their appreciation for different behavioral styles Anticipate and minimize potential conflicts with others Learn how to adapt their behavior for increased understanding, communication, and sales You will be light years ahead of the competition with your new ability to understand others! Program developed by Target Training International Ltd. The Golden Rule: “treat others as you would have others treat you” The Platinum Rule: “treat others as they wish to be treated”

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Assessments "Understood employees are empowered employees." For 30 years, TTI SI has been providing businesses throughout the globe with the finest assessment tools and talent analytics systems to hire, retain, develop and manage the best talent in the market. TTI SI was the first assessment creator to guide a person from selection to on-board training to job-related development. If it’s happening in the workforce, we have an assessment or a suite of talent analytics to understand it and address it, including: selection development of talent engaging teams leadership development job benchmarking communication workshops developing emotional quotient building business acumen Whatever the human resource need, our assessments address it. Assessments Samples Our assessments measure the five dimensions that contribute to superior performance: Behaviors (DISC), Motivators, Acumen, Competencies and Emotional Intelligence (EQ). Behaviors Management-Staff Personal Motivation & Engagement Talent Insights Management-Staff Behaviors Team Report Motivators Team Report Emotional Quotient TriMetrix DNA Talent TriMetrix DNA Job TriMetrix DNA Gap Key Accountabilities - Suburban Head-of-School "You hire the whole person." Job Benchmarking Our job-benchmarking process enables organizations to assess a specific job — not the person — and the qualifications required for candidates to be successful. From there, our tailored process can be used in selection and development to create better overall job fit, buy-in and vastly improve retention. Job benchmarking identifies: Key accountabilities Skills for superior performance Candidates’ behavior and intrinsic motivators for achieving the key accountabilities for the job People Selection We believe superior performers are selected when the job is able to talk, and our selection process begins with an understanding of the intrinsic knowledge and key accountabilities needed to be successful in a specific job. To find the best talent, we recommend executing a streamlined process that measures an individual’s Behaviors (DISC), Motivators, soft skill competencies for the job in question. Using our assessments as part of a robust and diverse hiring process provides insight into: behaviors motivators competencies acumen When using our patented job-benchmarking process in selection, our best practices yield a 92% success rate and meet guidelines set by the EEOC and OFCCP. People Development Growth and advancement on the part of employees and the organization occurs when business strategies align to fuel a culture of innovation. Those organizations that foster a culture of continuous learning find that developing knowledge-seeking talent pays tremendous dividends in gaining a competitive edge in the marketplace. Companies that foster a talent-focused, continuous learning environment find that developing talent pays big dividends. And, when these strategies align with the values employees bring to the organization, an unmatched synergy is created. Our employee development tools help companies Develop job-related skills Enhance communication Improve employee engagement and productivity. Today, more than ever, leaders gain a competitive edge when they hire, retain and develop today’s high-potential employees into the superior performers they will need tomorrow.

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Assessments "Understood employees are empowered employees" Our partner, TTI SI has been providing businesses throughout the globe with the finest assessment tools and talent analytics systems to hire, retain, develop and manage the best talent in the market. TTI SI was the first assessment creator to guide a person from selection to on-board training to job-related development. If it’s happening in the workforce, we have an assessment or a suite of talent analytics to understand it and address it, including: selection development of talent engaging teams leadership development job benchmarking communication workshops developing emotional quotient building business acumen Whatever the human resource need, our assessments address it. Innovative Assessments : TTI assessments have easy-to-understand, engaging reports that clearly demonstrate the human potential of each assessment taker. If you’re wondering how to improve employee retention and motivation, using the insights revealed by assessments is where you need to start. Research-Backed Tools: For 30 years, our in-house research team and independent validation have ensured that our assessments are the most reliable and accurate tools in the market. Data That Goes Deep: Our tools use predictive analytics to provide custom data that helps our customers best understand themselves and their teams. This data also increases employee satisfaction with the feedback process. Safe Tools for Hiring: Our assessment tools are safe and legal to use in the hiring process of your organization, due to our compliance under the Disparate Impact Rule. The D I S C Model uncovers insight into the “How” behind your “Why” It reveals the behavioral makeup that is unique to each individual. Taking and understanding a DISC assessment helps people: Minimize unnecessary conflict Increase productivity and engagement Enhance communication Maximiz e their strengths Develop self-awareness Understand your team/customer so enhanced relationships which equals to increased bottom line. Targeted areas - sales, customer service, team communications/dynamics, manager/employee relationships 12 Driving Forces is an assessment that measures "Why" a person does what they do It defines and identifies what motivates people. It m easures the motivation (and strength) behind behaviors, using 6 different motivators. Those motivators are Knowledge, Utility, Surroundings, Others, Power, and Methodologies. These 6 motivators are each divided into two distinct ways of measuring each factor. Based on a continuum, these 12 drivers make up a person’s cluster of Driving Forces. The EQ A ssessment i s key to uncovering self-development & improvement , measuring emotional intelligence. Utilizing this assessment in your organization will help your team discover how to improve emotional intelligence and assist with: Personal and professional development Hiring and benchmarking Employee engagement Workplace communication and conflict The new demand for ‘soft skills’ EQ is an emotional intelligence assessment that uses five factors to measure an individual’s emotional quotient (EQ). Emotional intelligence is the ability to sense, understand and effectively apply the power of acumen of emotions to facilitate higher levels of collaboration and productivity. D iscover t he TriMetrix® EQ The T riMetrix® EQ is designed to help individuals understand how th ey perceive the world, how they make decisions, and how these can all be applied towards job placement and success. The TriMetrix® EQ report is broken down into the following three areas: behaviors, emotional intelligence, and driving forces . The report examines the individuals strengths and weaknesses in these three areas which leads to both professional and personal growth. The TriMetrix® EQ is commonly used by educational institutions, educators, professionals, and human resources.