Working Sm@rt + OneNote

Time Management Working Sm@rt + Outlook Take control of your workload and competing priorities. Receive practical hands-on skills instruction to hel p you a bsorb proven techniques for a total time-m anagement solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Microsoft Outlook. Explore> Working Sm@rt in the 21st Century Take control of your workload and competing priorities Learn to make effective choices when faced with increasing demands and responsibilities. Select the right tasks, at the right time, every time. Identify and focus on the goals and objectives that make the difference and learn to manage your activities for maximum results, acquiring the tools you need to make things happen Explore> Working Sm@rt + OneNote Make collaborating with your team as easy as 1-2-3 The key to success lies in the ability for teams to work together without the constraint of being together. Whether the challenge is virtual, where geography is the issue or the reality of team schedules not lining up. Now it is possible to collaborate in a way that maximizes flexibility and minimizes the places you need to look to find key information or data. Explore> Working Sm@rt Enhanced A program to optimize your workload management effectiveness. The Working Smart – ENHANCED program is a stage 2 workload management process developed for those who have already adopted the foundation time management processes and have enjoyed significant success in utilizing organizational tools to drive effective performance behaviors. This program is intended to take participants to another level of performance, building off of their current effectiveness platform. Explore> WorkingSm@rt as a Remote Leader Remote leadership essentials: keeping them engaged collaborative & productive Steps to contain the current world events may require many employees who normally work from an office to now work from home. This presents challenges to stay connected, engaged and productive. These challenges are magnified for people leading remote teams since they can no longer rely on many of their proven face-to-face leadership techniques. Explore> WorkingSm@rt in a Hybrid World Build the skills and mindsets to excel in a Hybrid World Organizations and workers were thrust into a transformational change that left both work and home environments in a state of chaos. The need to understand the impact of the shift from the traditional workplace to a hybrid world provides you with the opportunity to realign and navigate how we work. Traditional work/life balance strategies will need to shift to a more integrated lifestyle to support the hybrid working model. Explore>

Adaptive Leadership: Navigating Uncertainty in Modern Business Adaptive Leadership: Navigating Uncertainty in Modern Business Date Published: October, 2023 In today's fast-paced and ever-changing business landscape, the role of leadership has evolved into a complex and dynamic endeavour. Gone are the days when leadership was solely about setting a course and sticking to it. In the 21st century, adaptive leadership has emerged as a critical skill for navigating uncertainty and driving success. In this article, we'll explore the art of adaptive leadership and how it can transform your business. The Changing Face of Leadership Traditionally, leadership was often associated with hierarchy, authority, and a rigid top-down approach. However, the modern business world is marked by volatility, ambiguity, and complexity. In this environment, leaders must be agile, flexible, and open to change. Adaptive leadership acknowledges that the answers to today's challenges are not always found in a playbook but rather through continuous learning and adaptation. Key Principles of Adaptive Leadership Embrace Uncertainty: In a world where change is the only constant, adaptive leaders thrive by acknowledging that they don't have all the answers. They embrace uncertainty and see it as an opportunity for growth and innovation. Learn Continuously: Adaptive leaders are lifelong learners. They actively seek new knowledge, perspectives, and feedback. They are open to self-improvement and encourage their teams to do the same. Empower Teams: Instead of micromanaging, adaptive leaders empower their teams to make decisions and take ownership of their work. This fosters creativity and a sense of ownership, leading to better outcomes. Build Resilience: Resilience is the ability to bounce back from setbacks. Adaptive leaders build resilience in themselves and their teams, helping them weather the storms of change and adversity. Communicate Effectively: Adaptive leaders excel in communication. They keep their teams informed, listen actively, and foster an environment where ideas can flow freely. Clear and transparent communication is essential during times of uncertainty. Adaptation in Action Let's take a look at how adaptive leadership can manifest in real-world scenarios: Scenario 1: Pivoting During a Crisis Imagine a small restaurant facing financial difficulties due to a sudden drop in customers during a crisis. An adaptive leader might quickly assess the situation, consult with the team, and pivot the business model. They could implement takeout and delivery options, reconfigure the menu to suit changing consumer preferences, and find innovative ways to connect with the community, all while maintaining a positive and motivated team. Scenario 2: Navigating Market Disruption In a rapidly changing industry, an adaptive leader doesn't stick to the same old strategies. Instead, they continuously monitor market trends, seek feedback from customers and employees, and adjust their business approach accordingly. They might invest in new technologies, explore new markets, or adapt their product offerings to stay competitive. The Benefits of Adaptive Leadership Adaptive leadership offers numerous benefits to businesses in today's dynamic world: Enhanced Agility: Adaptive leaders can respond quickly to market shifts, making their organizations more agile and competitive. Improved Innovation: By encouraging a culture of learning and experimentation, adaptive leaders drive innovation and creativity within their teams. Increased Resilience: Businesses led by adaptive leaders are better equipped to withstand crises and recover swiftly. Talent Attraction and Retention: Talented individuals are drawn to organizations with adaptive leadership, as they see opportunities for growth and development. Cultivating Adaptive Leadership Adaptive leadership is not a one-size-fits-all approach. It requires a combination of self-awareness, empathy, and a commitment to continuous improvement. Here are some steps you can take to cultivate adaptive leadership within your organization: Invest in Leadership Development: Offer training and development programs that focus on adaptive leadership skills for both current and emerging leaders. Promote a Learning Culture: Encourage a culture of continuous learning, where employees are empowered to seek knowledge and embrace change. Lead by Example: Leaders should embody the principles of adaptive leadership, serving as role models for their teams. Foster Collaboration: Create opportunities for cross-functional collaboration, which can lead to new perspectives and innovative solutions. Celebrate Adaptation: Recognize and celebrate instances where adaptation and learning have led to positive outcomes. In conclusion, adaptive leadership is not just a buzzword; it's a fundamental approach to thriving in today's unpredictable business environment. By embracing uncertainty, fostering continuous learning , and empowering your teams, you can steer your organization toward success in an ever-changing world. In the art of adaptive leadership, you'll discover the power of resilience, innovation, and growth, propelling your business toward a brighter future. Priority Management is a worldwide training company with 55 offices in 15 countries. We have successfully trained more than two million graduates in Priority workshops. Our programs help companies and people be more effective and manage their workflow in and out of the office by providing tools, processes and discipline. Simply put - A Better Way To Work! Clients range from Fortune 500 companies, small-to-medium businesses and gov ernment/military employees. Call Orlyn at (403)304-7122 to learn more about how we can help you and your team Work sm@rt, develop essential management skills and the competencies to....make life and work better and happier! Priority Management International / Performance Strategies Inc - info@performancestrategies.ca - (403)346-1919

Our Clients Serving over 600 client organizations over 23 years, we have applied our skills to a broad range of industries, and all types of groups. Our satisfied clients include agriculture corporations and organizations, companies in the oil and gas sectors, petrochemical firms, wholesalers, retailers, financial institutions, government agencies, and professional services firms. AgResource Agri-Trend Andrukow Group Solutions Inc BP Canada BrettYoung Bayer Crop Science Canada Pacific Rail Canola Council Canterra Seeds Cargill Ltd. Co-operators Insurance Defence Construction Canada Doctors Eyecare Network Dow Agro Sciences DuPont Animal Health DynAgra Fas Gas Oil Ltd. Federated Co-operatives Ltd. General Mills Canada Corp Great West Life Habitat for Humanity Health Canada Johnson & Johnson Vision Care Kal Tire Library & Archives Canada Manitoba Hydro Merial Canada Meridian Industries Monsanto MTS Communications Parkland Industries Pfizer Animal Health Province of Manitoba Purolator RBC Dominion Securities Shell Canada Sioux Lookout First Nations TD Canada Trust Thompson Dorfman Sweatman, LLP Transport Canada Unisource Canada UFA Vale Inco Vetoquinol Viterra Workers Compensation Board Testimonials "Orlyn was very personal and kept my interest at all times. Thank you very much. The SB program has helped with my confidence, and enabled me to increase my sales significantly, as well as work through problems with more ease. Being able to read the customers for behaviors and tendencies has gone a long way to make me a more effective sales person. The knowledge of the buying/selling cycle has allowed me to be more assertive in day to day dealings with custom ers." - Federated Co-operatives participant "Orlyn is engaging, intere sting, funny and personable, always held our interest. He is a great guy, really knows his stuff! He did an excellent job of getting us engaged. Great job! He is one of the best facilitators I've had!" - Andrukow Group Solutions participant

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Our Learning Partners Our partnerships with leading international providers of training services and products allows us to deliver world-class learning opportunities to your organization. We tailor our training programs to meet the need of your organization. We deliver comprehensive packages of training courses with your long term vision in mind. We uncover your goals, and then help you achieve them. Through our national and international affiliations, we deliver the power of world's best training services and products. Performance Strategies delivers learning solutions in partnership with several supplier organizations, including: We understand how successful people work Priority has been working with the world's most successful compa nies and individuals for 40 years, allowing us to develop a deep understanding of what works. Our programs benefit from our best practice business process, proven to deliver results, and simple enough to implement at every level of your organization. Anyone can enjoy the benefits of more time and reduced stress. Solve Your Organization’s People Problems TTI Success Insights assessments create cohesion in the workplace, make performance management, employee evaluation, and employee development easy. Our research-backed, award-winning behavioral assessments for employees and leaders will bring the team insights your organization needs to thrive.

Customer Service Customer Service Breakthroughs Increase customer satisfaction to create long-term fans and advocates Learn how to effectively meet customer service objectives, exceed customer expectations, and achieve high levels of customer satisfaction. Since each and every contact with a customer is a "moment of truth" for your company, understand your pivotal role in achieving your organization's financial and marketing objectives. Master the skills to treat customers on the basis of their "lifetime value", strengthening relationships and meeting and exceeding standards and expectations. Enable two-way communication to avoid misunderstandings, minimize problems, and collaboratively work out mutually-beneficial solutions. Explore> Telephone Response Master this vital link between customer satisfaction and sales. Prepare yourself with the right response using a proven process that assures customer satisfaction and a positive outcome. Learn to strengthen customer relationships by creating a plan for effectively handling every call, whether a request for information, a question, or a complaint. Gain skills that enable you to answer and respond with confidence, and capitalize on opportunities to up-sell and cross-sell. And learn how to gather valuable feedback and collect market intelligence to enable you to anticipate customer needs and exceed expectations. Explore> Selling Breakthroughs Keep your customers satisfied to create lasting relationships The secret to making a successful sale is knowing what, why, how and when your audience wants to buy. Learn the processes and stages of both buyer and seller simultaneously to understand how to apply sales skills and behaviors that accurately match the buyer's state and motivations. Understand how to use your expertise confidently to positively influence outcomes and meet both the buyer's and your own requirements. A sale isn't over until your client knows that the solution to their business problem is you and your product or service. Explore>

Contact Us... We are an energetic, flexible, and open-minded team ready to work hard for our clients. If you have just an enquiry or are interested in potential training, please send us a message below or pick up the phone! We would love to hear from you! Phone: (877)789-0079 toll free (204)925-8200 Winnipeg (403)346-1919 Central Alberta (403)304-7122 Orlyn mobile (403)346-1919 Lori - Admin Email: info@performancestrategies.ca orlynk@performancestrategies.ca Your details were sent successfully! Send

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