Our Learning Partners Our partnerships with leading international providers of training services and products allows us to deliver world-class learning opportunities to your organization. We tailor our training programs to meet the need of your organization. We deliver comprehensive packages of training courses with your long term vision in mind. We uncover your goals, and then help you achieve them. Through our national and international affiliations, we deliver the power of world's best training services and products. Performance Strategies delivers learning solutions in partnership with several supplier organizations, including: We understand how successful people work Priority has been working with the world's most successful compa nies and individuals for 40 years, allowing us to develop a deep understanding of what works. Our programs benefit from our best practice business process, proven to deliver results, and simple enough to implement at every level of your organization. Anyone can enjoy the benefits of more time and reduced stress. Solve Your Organization’s People Problems TTI Success Insights assessments create cohesion in the workplace, make performance management, employee evaluation, and employee development easy. Our research-backed, award-winning behavioral assessments for employees and leaders will bring the team insights your organization needs to thrive.

Territory Management & Prospecting

MS Outlook 4 Projects

Working Smart + msOutlook

Leadership Development "If your actions inspire others to dream more, learn more, do more, and become more, you are a leader ." - John Quincy Adams Leadership Breakthroughs The art of leading an effective team. As organizations grow, one of the biggest challenges is effective leadership. Often people are moved into leadership positions as a result of superior performance in a non-supervisory role or because they possess the competencies and attributes of a leader or because of their academic expertise and/or experience. Either way, in order to excel as a performance result-oriented leader, new skill sets must be developed. Explore> WorkingSm@rt as a Remote Leader Remote leadership essentials: keeping them engaged collaborative & productive Steps to contain the current world events may require many employees who normally work from an office to now work from home. This presents challenges to stay connected, engaged and productive. These challenges are magnified for people leading remote teams since they can no longer rely on many of their proven face-to-face leadership techniques. Explore> WorkingSm@rt in a Hybrid World Build the skills and mindsets to excel in a Hybrid World Organizations and workers were thrust into a transformational change that left both work and home environments in a state of chaos. The need to understand the impact of the shift from the traditional workplace to a hybrid world provides you with the opportunity to realign and navigate how we work. Traditional work/life balance strategies will need to shift to a more integrated lifestyle to support the hybrid working model. Explore> Negotiating Breakthroughs Make all negotiations more satisfying and successful Through mutually successful negotiations, you can create lasting partnerships and measurable improvements. Use our negotiation-planning techniques to prepare strategies and tactics to achieve desired outcomes. Once you learn how to transform potential combatants into lasting partners, you will significantly increase your confidence when entering into any negotiation situation. Explore> Priority Influencing How to build relationships for results Master the skills to positively affect the outcome of all communications. Acquire leadership skills by learning to clearly read each situation, ask the right questions, listen well, understand the issues at a deeper level, and communicate with confidence. Achieve your business and personal goals by honing your human interaction and leadership skills. Explore> Priority Planning Improve your priority planning process and enhance your focus Learn to make effective choices when faced with increasing demands and responsibilities. Select the right tasks, at the right time, every time. Discover a proven, small project management process including the importance of action planning, and acquire the tools you need to make things happen. Explore> Priority Coaching Be a workplace coach and release the potential set up for your colleagues in our Priority training workshops Learn how to help staff and colleagues optimize and enhance their priority and business skills training by providing a motivational environment, setting expectations, and lending support. Apply the communication planning and leadership skills you acquired in our workshops to activate and maintain priority planning and business techniques throughout your organization Explore> Priority Leadership and Management Skills Turn your management skills into leadership skills Move from management to motivation through gaining the skills to lead a 21st-century team. These fundamental 8 leadership skills will equip you with the ability to ensure consistent strategy and a shared common set of processes and tools to achieve the organization's goals and objectives. Explore> Strategic Planning Gain a competitive advantage by understanding the what, why, and how of strategic planning, then bring the plan to life by implementation and follow through. What to expect - Each team will bring home a challenging customized plan of action to be executed over the next 12 months. Immediate benefits - Understand organizational/personal values, Learn to think strategically, create action plans with accountability, learn effective planning process, implementing the plan Let's talk further

Contact Us... We are an energetic, flexible, and open-minded team ready to work hard for our clients. If you have just an enquiry or are interested in potential training, please send us a message below or pick up the phone! We would love to hear from you! Phone: (877)789-0079 toll free (204)925-8200 Winnipeg (403)346-1919 Central Alberta (403)304-7122 Orlyn mobile (403)346-1919 Lori - Admin Email: info@performancestrategies.ca orlynk@performancestrategies.ca Your details were sent successfully! Send

Telephone Sales

Leadership Breakthroughs The Art of Leading Effective Teams As organizations grow, one of the biggest challenges is effective leadership. Often people are moved into leadership positions as a result of superior performance in a non-supervisory role or because they possess the competencies and attributes of a leader or because of their academic expertise and/or experience. Either way, in order to excel as a performance result-oriented leader, new skill sets must be developed. This customized program is designed to teach and support the development of the critical skill sets necessary to overall success of those we lead, the team and our organization. Phase I—Pre-Workshop Package A pre-workshop package is emailed out with a personal behavioral style self assessment and Leadership skills assessment to be completed online. The book “Zapp” is included for a quick read on leading people. Phase 2—Workshop This customized workshop introduces the foundation principles from which leadership concepts are built. Participants will combine the concepts with their own experience, role plays, and group interaction to learn from the following potential topics: Managing change Attitude is key The role of a supervisor Leadership style—DISC Appreciating and adapting to the differences in others Workload management— balancing urgency with importance Planning is the key Decision making Influencing others Questioning & listening techniques How to handle conflict and difficult employees Delegation to ensure results How to run productive meetings Positive reinforcement The process of learning Using Feedback to improve Phase 3— Virtual Team Series Monthly 1.5-hour virtual sessions c/w pre and post components will follow the workshop to reinforce the learning, build on the concepts and ensure participant implementation and behavioral change.

MS Project Fundamentals

Customer Service Customer Service Breakthroughs Increase customer satisfaction to create long-term fans and advocates Learn how to effectively meet customer service objectives, exceed customer expectations, and achieve high levels of customer satisfaction. Since each and every contact with a customer is a "moment of truth" for your company, understand your pivotal role in achieving your organization's financial and marketing objectives. Master the skills to treat customers on the basis of their "lifetime value", strengthening relationships and meeting and exceeding standards and expectations. Enable two-way communication to avoid misunderstandings, minimize problems, and collaboratively work out mutually-beneficial solutions. Explore> Telephone Response Master this vital link between customer satisfaction and sales. Prepare yourself with the right response using a proven process that assures customer satisfaction and a positive outcome. Learn to strengthen customer relationships by creating a plan for effectively handling every call, whether a request for information, a question, or a complaint. Gain skills that enable you to answer and respond with confidence, and capitalize on opportunities to up-sell and cross-sell. And learn how to gather valuable feedback and collect market intelligence to enable you to anticipate customer needs and exceed expectations. Explore> Selling Breakthroughs Keep your customers satisfied to create lasting relationships The secret to making a successful sale is knowing what, why, how and when your audience wants to buy. Learn the processes and stages of both buyer and seller simultaneously to understand how to apply sales skills and behaviors that accurately match the buyer's state and motivations. Understand how to use your expertise confidently to positively influence outcomes and meet both the buyer's and your own requirements. A sale isn't over until your client knows that the solution to their business problem is you and your product or service. Explore>